Troubleshooting browser problems with iHeartRadio – iHeartRadio Help

Please note that iHeart.com no longer supports Internet Explorer 11 as of 02/10/2021.

For the best listening and browsing experience on your desktop computer, we recommend using one of the following supported browsers.

Supported browsers

If you’re using an older version of any of the browsers listed above, upgrading can fix most problems.

Reset Chrome

If you’re using Google Chrome and you don’t see the black playbar at the bottom of the website, try resetting Google Chrome to its default settings.

Clear browser cache Clear

Frequent clearing of the browser cache solves problems. Instructions for common browsers are provided below.

Deactivate ad blocker

Some ad blocker add-ons or extensions may affect your listening experience on the iHeartRadio website. If you’re having trouble listening or browsing, try disabling your ad blocker add-on or extension.

Not sure which browser you have or your current browser version? Visit whatismybrowser.com/ to find out!

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